By registering, we give you access to all Shirtcity features. In addition, we need your registration for individual information, such as your shipping address, sending the order confirmation, shipping options and for the clear assignment of data to your profile. The registration is free of charge and non-binding.
If your order is incorrect, please cancel it immediately under "My Account" and then simply place a new one. After the production has started, it is not possible to cancel the order. In this case, please contact our customer service team.
Change requests by e-mail, we can unfortunately in many cases no longer take into account, because ordered items have been partially already printed.
All printed products are custom made by us because we cannot stock the millions of possible combinations of designs, shirts, colors, positions and print sizes. We print on demand.
The right of withdrawal does not apply to distance contracts for the supply of goods that are made to customer specifications or clearly tailored to personal needs or are printed.
.For unprinted products you have of course a right of withdrawal of 14 days, more details in the AGB.
.If you are not satisfied with your order, please contact customer service, we will try to find a solution. Products with misprints or quality defects will be re-produced or returned as a matter of course.
Please first check the order confirmation or invoice to see if there is actually an error on our part. If this is the case, the incorrectly printed product will be replaced.
.Please contact us using the form on the contact page. Make sure to include your order number.
Our staff will inform you about the further procedure.
Please claim a defect within 14 days after delivery. Unfortunately, later complaints can not be accepted.
If you are asked to return the order, this is the return address:
ShirtcityPostage paid packages will NOT be accepted!
Every uploaded vector motif is checked by our graphic service and prepared for activation.
.These are possible rejection reasons for vector motifs:
Should your graphic have been rejected, you will receive a notification by email with reasons. Of course, you can change the graphic according to the rejection reasons and submit it again.
.The delivery is made from the EU - from the Czech Republic or Germany. Additional duties, taxes and fees may apply when shipping to non-EU countries. Further information on customs duties can be found, for example, at
. http://ec.europa.eu/taxation_customs/index_de.htm and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.doYour credit card account will be charged when the order is completed.
The direct debit is made when the goods leave our warehouse.