Right of Withdrawal
Information on the Right of Withdrawal for Consumers You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us: factonet e-commerce GmbH
Reuttier Straße 40
D-89231 Neu-Ulm
GERMANY
Email: [email protected]
Web: www.shirtcity.com
Phone: +49 731 25084483
by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. The cost is estimated to be a maximum of approximately 5 EUR. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Withdrawal Form (If you wish to withdraw from the contract, please complete this form and return it.)
factonet e-commerce GmbH
Reuttier Straße 40
D-89231 Neu-Ulm
GERMANY
Email: [email protected]
Web: www.shirtcity.com
Phone: +49 731 25084483
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service () Ordered on ()/received on () Name of consumer(s) Address of consumer(s) Signature of consumer(s) (only if this form is notified on paper) Date (*) Delete as appropriate.
Exceptions to the Right of Withdrawal The right of withdrawal does not exist for contracts concerning the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.